Question 1

Which channels does Super Agent cover?

Accepted Answer

Phone, WhatsApp, Messenger and Instagram all run through the same agent, so replies stay on-brand on every channel your customers use.

Question 2

How do I set up Super Agent?

Accepted Answer

Three steps. Create your agent by describing your business, its hours and services. Connect your phone number and social inboxes in a few clicks, with no code and no phone-system migration. Then go live and watch every conversation in one shared inbox.

Question 3

How long does it take to go live?

Accepted Answer

Bring your catalog and most businesses are live in about 20 minutes.

Question 4

What happens when a customer needs a real person?

Accepted Answer

The agent pauses itself and alerts you instantly, then hands the conversation over so nothing is dropped.